Privacy Policy

Introduction

This Privacy Policy explains how MovieStacks ("we," "us," or "our") collects, uses, and protects your personal information when you use our service. MovieStacks is operated by Twenty Seven Ventures LLC.

By using MovieStacks, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us when you:

• Create an account (email address, password, and any profile information you choose to provide)
• Use the service (collection data, reviews, notes, metadata, and any other content you submit)
• Contact us for support (email address and any information you include in your message)
• Subscribe to our service (billing information is processed by Stripe, as described below)

We may also automatically collect certain technical information when you use the service, such as your IP address, browser type, device information, and usage patterns. This information helps us operate and improve the service.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the MovieStacks service
• Process your subscription and manage billing
• Authenticate your account and provide secure access
• Communicate with you about your account, support requests, and important service updates
• Respond to your questions and support requests
• Detect and prevent fraud, abuse, or security issues
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your collection data or content for advertising purposes.

Your Content and Ownership

You retain full ownership of all content you submit to MovieStacks, including your collection data, reviews, notes, and any other information you provide. By using the service, you grant us a license to store, process, and display your content solely for the purpose of providing and operating the MovieStacks service to you.

Cookies and Similar Technologies

We use cookies and similar technologies to:

• Maintain your session and authenticate your account
• Remember your preferences and settings
• Understand how you use the service (we may use basic analytics to improve the service)

Most web browsers allow you to control cookies through their settings. However, disabling cookies may limit your ability to use certain features of the service, including authentication.

We do not use cookies for advertising or tracking purposes beyond what is necessary to operate the service.

Third-Party Service Providers

We use third-party services to operate MovieStacks. These services process certain information on our behalf:

• Stripe: Processes subscription payments and billing. Stripe collects and processes your payment information (credit card details, billing address) in accordance with their privacy policy. We do not store full credit card numbers on our servers.
• Render: Hosts our application and databases. Render processes and stores your account data and content as part of hosting the service.
• Fastmail: Handles email delivery for account-related emails (authentication, password resets, support communications). Fastmail processes email addresses and message content to deliver emails.

These service providers are contractually obligated to protect your information and use it only for the purposes we specify. We encourage you to review their privacy policies to understand how they handle your data.

Payment Information

We do not store or process full credit card numbers or complete payment card information. All payment processing is handled securely by Stripe, a PCI-compliant payment processor. When you subscribe, your payment information is sent directly to Stripe and stored on their secure servers.

We only receive and store limited billing information from Stripe (such as the last four digits of your card, billing address, and subscription status) that is necessary to manage your account and provide customer support.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Using encryption for data in transit (HTTPS)
• Storing passwords using secure hashing algorithms
• Limiting access to personal information to authorized personnel only
• Using reputable hosting and service providers with strong security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information and content for as long as your account is active or as needed to provide the service to you.

If you delete your account, we will delete or anonymize your personal information and content, subject to the following:

• Backup systems may retain deleted data for a limited period (typically up to 30 days) as part of our disaster recovery procedures
• We may retain certain information as required by law or for legitimate business purposes, such as billing records, fraud prevention, or resolving disputes
• Some information may remain in our logs and records for a period after account deletion

You can request deletion of your account and data at any time through your account settings or by contacting us at support@moviestacks.com.

Your Choices and Rights

You have the following choices regarding your personal information:

• Access and Update: You can access and update your account information at any time through your account settings
• Delete Your Account: You can delete your account and request deletion of your data through your account settings or by contacting us
• Opt Out of Non-Essential Emails: You can opt out of marketing or promotional emails (if we send them) while still receiving essential account-related communications
• Export Your Data: You can request a copy of your data by contacting us at support@moviestacks.com

If you are located in certain jurisdictions (such as the European Economic Area or California), you may have additional rights under applicable data protection laws. To exercise these rights, please contact us at support@moviestacks.com.

Children's Privacy

MovieStacks is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@moviestacks.com, and we will delete such information from our systems.

International Users

MovieStacks is operated from the United States. If you are accessing the service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

Data protection laws vary by jurisdiction and may differ from those in your country. By using the service, you consent to the transfer of your information to the United States and processing in accordance with this Privacy Policy and United States law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the service after such changes constitutes your acceptance of the updated policy.

If you do not agree to the updated policy, you may stop using the service and delete your account.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights regarding your personal information, or need to make a privacy-related request, please contact us at:

Email: support@moviestacks.com

MovieStacks is operated by Twenty Seven Ventures LLC, a Florida limited liability company.